24/7 · van ~21 min out

About

A locksmith whose rate before you commit.

One van, based in Moffett Park, out to any opening in the city at any hour — a street gate, a lobby reader, a garage clicker or a front door. The figure is settled on the call, the late hour already inside it. This is how a visit runs.

Baylands Lock & Access service van at dusk

Baylands Lock & Access works Sunnyvale and the towns beside it out of a van rather than a storefront, because a lock is bolted to a door and does not come to a counter. The name comes from the marsh and levees at the north edge of the city, where Sunnyvale meets the bay, and the van is based just short of them in Moffett Park. Every minute quoted on this site is measured from there: fifteen to the towers on Java Drive and fifteen to the Heritage District, seventeen to the apartment spine on Fair Oaks and Wolfe, nineteen to Lakewood and to Sunnyvale West, twenty-one to Cherry Chase and Ponderosa, twenty-three to Birdland, and longer to Los Altos, Cupertino and Los Altos Hills. Twenty-one minutes is the average. Calls are answered 24/7, nights, weekends and holidays.

The argument this business runs on is what a door means in this city. More people here reach their own bed through a street gate, a lobby reader, a garage clicker and an elevator than through a front door that opens onto a sidewalk, and any one of those links can be the one that fails. So the van is loaded for both: pins, cylinders, fifties-era knob and deadbolt stock for the orchard-era streets, and readers, maglocks, sensors, gate operator boards and blank fobs for the blocks that went up around Moffett Park. It also means being exact about who may order what. A resident can arrange work on their own unit door and their own fob. A gate, a lobby, a parcel room or an amenity room belongs to the building, so the manager, the owner or the HOA has to authorize it, and that is settled on the call rather than argued in a hallway.

Pricing follows the same list every time and the $89 visit sits inside every figure. A house or unit lockout is $125 to $219, a car lockout $105 to $199, a business lockout $139 to $249, post break-in repair $175 to $429. A rekey is $28 to $45 per cylinder and a whole property comes back as one figure. Replacement hardware runs $125 to $315, a keypad lock $189 to $469, a safe opening $195 to $519. Access control, meaning gates, call boxes, keypads, readers, maglocks, sensors, clickers and fob enrollment, is $149 to $429 and is priced here instead of quoted. Exit devices are $299 to $769 per door and storefront locks $165 to $469. A car key is $159 to $399, a vehicle fob $89 to $195, an ignition $185 to $439, motorcycle keys $119 to $279. Master key systems are walked and counted before a figure is given. An arrival between 8pm and midnight adds $50 and between midnight and 7am adds $85, both counted in before you say yes, so a late job moves up inside its range and never past the top of it.

Whichever Door Stops You

Four things that hold the same way for a fourth-floor unit off Fair Oaks Avenue, a 1958 ranch house in Cherry Chase, a 240-unit lobby at Moffett Park and a shop door on Murphy Avenue.

One figure on the call, whether the job is a cylinder, a reader or a gate boardSay which opening has stopped and what it is doing. A single figure comes back that already contains the $89 visit, the labor and every part that ends up on the opening. Access work is priced the same way as a deadbolt here, $149 to $429, rather than sent off for a quote: a fob reader, a maglock, a request-to-exit sensor, a keypad, a call box, a clicker or a gate operator all sit in that band, and you hear the number before you agree to anything.
The receipt carries that same figure, whatever the technician finds behind the panelA gate operator wired by three different contractors since 2009. A maglock still holding because the release button was never landed on the right circuit. A unit door whose latch has not met its strike since the building settled. A fob batch that was enrolled on a panel nobody has the code for. None of it changes what you pay. The card is charged the figure from the call, and the emailed receipt shows that figure broken into lines.
The opening is made without damage first, and a drill only once you say soPicks, decoders, bypass tools and, on the electric side, the manual release and the board itself come out before anything destructive does, so the lock or the reader is still working when the van pulls away. If a mechanism genuinely will not give, you hear what it is doing and what would go in its place, and the call is yours. Agreeing to a drill never earns anyone a higher figure.
Card or tap at the opening, and paper for whoever has to file itA reader or a phone tap once the door behaves, not a minute earlier. An itemized receipt arrives in your inbox under a business name. When a landlord, a building manager, an HOA board or an insurer needs the job described in a line they can put in a file, that line comes with it.
Gate remotes and keypads
$149
Lobby fob readers
$149
Unit door lockout
$125
Rekey, per cylinder
$28

24/7 — nights, weekends & holidays

Say which opening stopped you, hear the figure, and get through it

Sunnyvale, Mountain View, Cupertino, Los Altos, Los Altos Hills and Alviso, 24/7, holidays included. A gate, a lobby reader, a fob, a unit door, a shop front, a car or a safe: one figure comes back with the $89 visit and the hour already inside it. Your own door and your own fob are yours to arrange; a shared opening takes a word from the manager or the HOA, and that gets sorted while you are still on the phone.