Privacy Policy

Baylands Lock & Access Sunnyvale is an independent locksmith and access shop covering Sunnyvale and the towns beside it from Sunnyvale, CA. This policy applies to baylandslocksmithsunnyvale.com and to the job records it creates.

Name, phone number, the neighbourhood, an optional email for a written figure, and your description of the lock, door or entry system. The quiz is the only form on the site; there is no account and no mailing list.

Programming a keypad or reissuing fobs means we hold codes and a list of who carries what. That list belongs to the job, is never used for anything else, and is destroyed once the warranty and accounting reasons for holding it are gone.

Stored beside the job: the page the request came from, plus any campaign tag the link carried. Standard server logs are kept by our host. Neither becomes a profile of a visitor.

(669) 202-7014 is carried by Twilio as a tracking line and rings dispatch. The carrier records who called, when and for how long; the audio is not recorded. Those records let us ring back after a dropped call.

Booking online opens Nexfield (nexfield.pro), our scheduler, where the name, number, address and slot you enter are handled under Nexfield's terms and returned to us as a job. The line books identical windows.

PostHog runs in cookieless mode here: no cookies are set, so no consent banner appears. Both replay and automatic click capture stay off. Counted: page opened, phone tapped, booking tapped, quiz submitted.

Block us-assets.i.posthog.com and you are excluded, with nothing else changed. No advertising pixels and no retargeting tags are used.

Your number is used for the job: confirming the price and window, naming the technician, flagging arrival. Service messages only, with no campaigns afterwards. Text charges follow your plan, and STOP ends them on the spot.

The carrier, Nexfield, our dispatch, and — when a card is used — the processor in the terminal. That is the whole list.

Your details are never for sale, never rented, never traded, and never handed to another contractor.

Job records stay while the warranty is live and while tax and lien rules require them; codes and credential lists are destroyed when the job closes. For either, write to info@baylandslocksmithsunnyvale.com.

If you live in California, the CCPA as amended by the CPRA covers you: tell us to disclose, to delete, and to confirm nothing was sold. Same address or (669) 202-7014; the service does not change because you asked.

This site is aimed at owners, tenants, businesses and drivers, not at children, and we do not knowingly collect details from anyone under 13.

Rewritten when the facts change and dated accordingly below. Superseded wording is not kept on public view.

Ask at info@baylandslocksmithsunnyvale.com, or on (669) 202-7014. Last updated: November 2025.