24/7 · van ~21 min out

Sunnyvale neighborhood · 24/7

Heritage District and Murphy Avenue: brick shop fronts, flats on the floor above, one street door between them

The oldest few blocks in Sunnyvale. Brick storefronts along Murphy Avenue, restaurants that keep the sidewalk busy past ten, the Caltrain platform a short walk north, and flats occupying the floors over the shops. Fifteen minutes from the van in Moffett Park.

4.9 / 5· 371 reviews from Sunnyvale and the towns beside it

15 min

Avg. arrival

$89

Service call

24/7

Availability

Baylands Lock & Access serving Heritage District & Murphy Avenue

Murphy Avenue is the one stretch of the city where no two doors came out of the same order. These buildings have been altered every decade for a century, so a call from this block is worth two extra sentences: is the door aluminum with the cylinder up in the rail, or wood with a case buried in the edge, and was the frame renewed the last time the shop was fitted out. Storefront door locks run $165 to $469, and that is per opening, so a single-front shop and a corner restaurant with a second entrance on the side street hear different figures for what sounds like the same job. A business lockout is $139 to $249. Kitchens along here keep a steel door onto the service lane with a bar across it. An exit device that has actually died is $299 to $769, but most of what gets reported as a dead bar turns out to be a device somebody dogged open at eleven in the morning and forgot, or a latch that no longer meets its keeper because a hand truck pushed the frame out by a hair. Those are set right rather than sold.

Above the shops the building changes character completely. There is one door off the sidewalk, a flight of stairs, a landing, and unit doors wearing hardware from three separate renovations. A flat lockout is $125 to $219 and the cylinder still works afterward. Mention on the call whether the sidewalk door is open, because a technician standing on Murphy who cannot get to the stairs cannot get to the flat. The same call settles who is entitled to ask: your own unit door and your own key are yours to arrange, and the sidewalk door onto the shared stair is not, so that one goes through the building owner or whoever manages the property. Turnover work is a rekey at $28 to $45 per cylinder, and two flats off one landing are a single figure with the $89 visit inside it once, not once each.

Cars are the third thread in this district. Vehicles stand all day in the station lot, in the diagonal bays on Murphy and in the structures off Mathilda, and they are opened at $105 to $199. Tell us the level and the row so the technician walks to your car instead of down an aisle checking plates. A fob that has gone silent after ten hours in an open lot is usually nothing worse than a flat cell, swapped there and then. A fob that is genuinely gone is $89 to $195 to program at the vehicle, and since $89 is the visit itself that floor has nowhere lower to go. Calls are answered 24/7. From 8pm the figure carries $50 and from midnight $85, both stated when the price is stated, which is what makes a late call out of these blocks uneventful.

Give the block of Murphy Avenue, or the nearest cross street off Mathilda, and be specific about the opening: shop front, service-lane door, the sidewalk door onto the stair, or a flat upstairs. If it is the stair door, the owner or the manager has to be the one asking, and knowing that on the call saves a wasted trip.

FAQ

Asked from Heritage District & Murphy Avenue

Where does the van actually stop on Murphy Avenue?+

In one of the diagonal bays if there is a gap, otherwise on Washington or Evelyn, and the tools come down the block on a cart. None of that changes the figure. What does help is a phone number that will be answered at street level, because the restaurant frontages here run together and a technician holding a case outside the wrong door loses five minutes.

The door onto the stairs is locked and my flat is upstairs. Which one gets opened?+

Your flat, always. The sidewalk door onto the shared stair belongs to whoever owns the building, so it stays as it is unless the owner or the property manager books work on it. Come down and let the technician in, or ask somebody on the landing to. Once anyone is on the stairs the flat door itself is a short job.

How late do calls come out of these blocks?+

Later than anywhere else in the city, because the restaurants close around eleven and the trouble surfaces when a closing crew tries the back cylinder. That hour is ordinary work rather than an emergency premium: the evening addition is folded into the figure before you agree to it, and half past eleven is booked the way noon is.

Open 24 hours, 7 days

Say which opening stopped you, hear the figure, and get through it

Sunnyvale, Mountain View, Cupertino, Los Altos, Los Altos Hills and Alviso, 24/7, holidays included. A gate, a lobby reader, a fob, a unit door, a shop front, a car or a safe: one figure comes back with the $89 visit and the hour already inside it. Your own door and your own fob are yours to arrange; a shared opening takes a word from the manager or the HOA, and that gets sorted while you are still on the phone.