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Alviso and the north bay edge: the old harbor village and the yards on the slough, around the marsh from us
The far side of the Baylands from Moffett Park, reached around the water on Highway 237. A small old harbor village of wooden houses and a few brick buildings, then fenced yards, workshops and truck bays along the slough. Twenty-five minutes, and a fair share of these calls come in before daylight.
4.9 / 5· 371 reviews from Sunnyvale and the towns beside it
25 min
Avg. arrival
$89
Service call
24/7
Availability

None of this belongs to the tract era, and that shapes the call from the first sentence. Village houses are small, wooden and old, a good number of them standing up on posts against the water, with lock cases buried in the edge of the door rather than a cylinder bored through the face, and interior doors still hanging on warded locks that a skeleton key will open, which is said plainly rather than talked around. A mortise cylinder full of a century of grit is cleaned and repinned at $28 to $45 and will outlast most of what could replace it. Where a case has split at the bolt, a lock replacement is $125 to $315 per door, and the new mechanism goes in behind the original plate so the front of the house looks untouched from the road. A house lockout is $125 to $219, and on a door of this age the whole point is opening it without wrecking a lock that has not been made since before the freeway was cut across the marsh.
Salt runs the maintenance calendar out here. Damp comes off the slough through the winter, timber doors swell, and a bolt that dropped cleanly in August is riding on the lip of its keeper by January, which is a keeper that needs moving and not a lock that has died. The same air goes after everything outdoors: shed padlocks, the hasp on a boat trailer, the latch on a yard gate, all of them seizing while the key still turns freely and achieves nothing. Those get cut off and replaced with a shrouded marine body, and the make going on is named during the call so nobody meets an unfamiliar padlock on their own fence.
The yards keep a different clock. A crew starting at half past five needs the man-door beside the roll-up working at half past five, and by nine the loss is a shift rather than an annoyance; a call at that hour is priced the way a call at noon is, with the $85 overnight already inside it. A business lockout is $139 to $249. A latch case ground down by two decades of pallet traffic means steel door and storefront hardware at $165 to $469 per opening. A rear exit device that has genuinely finished is $299 to $769, though a bar that will not hold is more often dogged or out of adjustment, and that is corrected first. After a forced bay door or fence gate, repair is $175 to $429 with the frame, the strike and the cylinder listed separately for the insurer, and yard gate operators, keypads and a reader on a site office door are $149 to $429.
For a village house, say whether the lock sits in the edge of the door rather than through the face, and count any shed or outbuilding before you call. For a yard, name the opening, man-door, roll-up, rear exit with a bar, site office or fence gate, and tell us what time the crew starts so the visit is finished ahead of them.
Most requested in Alviso & the north bay edge
Nearby
Same van, same list, one street over
FAQ
Asked from Alviso & the north bay edge
Why twenty-five minutes when Alviso is right across the water?+
Because there is no way across the marsh. The van goes around it on 237, which is why this is twenty-five minutes rather than the five it looks like on a map. The route is the same at four in the morning as at four in the afternoon, so the estimate holds better here than almost anywhere else on the list.
Our lock sits in the edge of the door, not through the face. Is that a different job?+
It is different work at the same price. Village houses here carry mortise cases sunk into the door edge, and a century of grit in one of those is cleaned and repinned at $28 to $45 rather than thrown away. Where a case has split at the bolt, replacement is $125 to $315 and the new mechanism goes in behind the original plate.
The crew starts at half past five. Can the door be working by then?+
That is the usual booking out here. A pre-dawn call is priced the way a midday call is, with the overnight addition already folded into the figure before you agree to it, so nothing appears at the end. Say the start time when you call and the visit is scheduled to finish ahead of it rather than during it.
Open 24 hours, 7 days
Say which opening stopped you, hear the figure, and get through it
Sunnyvale, Mountain View, Cupertino, Los Altos, Los Altos Hills and Alviso, 24/7, holidays included. A gate, a lobby reader, a fob, a unit door, a shop front, a car or a safe: one figure comes back with the $89 visit and the hour already inside it. Your own door and your own fob are yours to arrange; a shared opening takes a word from the manager or the HOA, and that gets sorted while you are still on the phone.