24/7 · van ~21 min out

Sunnyvale neighborhood · 24/7

Ponderosa and Ortega: post-war tracts around the parks, where the household comes in through the garage

The streets around Ponderosa Park and Ortega Park, built in the years after the war on small flat lots with the garage facing the road. Hoops over the driveways, side gates onto the yards, schools within walking distance. Twenty-one minutes from Moffett Park.

4.9 / 5· 371 reviews from Sunnyvale and the towns beside it

21 min

Avg. arrival

$89

Service call

24/7

Availability

Baylands Lock & Access serving Ponderosa & Ortega

Ask a family on these blocks when the front door was last used and you will hear about a party. Everybody arrives through the garage: a remote clipped to a visor, or a keypad on the jamb outside that four people know the code to, and then a side door into the kitchen whose cylinder may have stopped working years ago without anyone noticing. Garage access is priced here rather than handed off to another trade. Remotes, keypads and the receiver that has stopped listening to them sit at $149 to $429, and that also covers clearing every remote in a household and reissuing them, which is what you want after a contractor kept one over a summer. If the opener motor itself has gone, you are told so on the call and no money is taken for it.

That kitchen door decides most lockouts on these streets. A house lockout is $125 to $219 and the technician works the opening that does the least damage, which here is usually the garage side door or the back door onto the patio rather than the front. Say on the call whether the roll-up is standing open, since that changes where the job begins. A rekey is $28 to $45 per cylinder, and the realistic list is front, garage side door, patio slider and gate, priced together instead of as four separate trips up the same driveway. Aluminum sliders are the small recurring item on these lots: the catch these doors left the factory with is thin, and fitting another thin one achieves little, so a steel pin through the frame at catch height goes on as a minor line beside whatever else is being done.

Households running teenagers, a grandparent with a standing Tuesday visit and somebody delivering groceries settle it with a smart lock at $189 to $469 on the door from the garage, leaving the original front set untouched. Codes are issued per person and killed on a date. Where a cylinder has gone past repinning, a lock replacement is $125 to $315 per door. After a forced door, repair is $175 to $429 and the house locks again before the van pulls out, with the frame work, the strike and the cylinder listed separately on the emailed receipt. Calls are answered 24/7, with $50 folded into the figure between 8pm and midnight and $85 between midnight and 7am.

Say which opening it is: the roll-up, the remote or the keypad outside, the side door from the garage into the house, the patio slider, or the yard gate. If the remote is the problem, read the make off the opener unit on the ceiling, because that decides what the technician loads.

FAQ

Asked from Ponderosa & Ortega

The garage remote is how we get in and it has stopped working.+

That is priced here rather than handed to a door company: remotes, the keypad on the jamb and the receiver that has stopped listening all sit at $149 to $429. Read the make off the opener unit on the ceiling when you call, because that decides what rides out. If the motor itself has died you are told on the call and no money changes hands for it.

Can every remote in the house be wiped and reissued at once?+

Yes, and after a contractor has kept one over a summer it is the sensible thing to do. The receiver is cleared, the remotes still in the household are paired again, and any keypad code list is pruned at the same time. It sits inside the same band as the rest of the garage work and takes about the length of one visit.

Open 24 hours, 7 days

Say which opening stopped you, hear the figure, and get through it

Sunnyvale, Mountain View, Cupertino, Los Altos, Los Altos Hills and Alviso, 24/7, holidays included. A gate, a lobby reader, a fob, a unit door, a shop front, a car or a safe: one figure comes back with the $89 visit and the hour already inside it. Your own door and your own fob are yours to arrange; a shared opening takes a word from the manager or the HOA, and that gets sorted while you are still on the phone.